Frequently Asked Questions
Welcome to the Customer Service and FAQ Page of our online disc golf disc retailer store! We are dedicated to providing exceptional customer service and ensuring a seamless shopping experience for all disc golf enthusiasts. Below, you'll find answers to some commonly asked questions. If you don't find what you're looking for, please don't hesitate to reach out to our customer support team.
1. What is your return policy?
We understand that sometimes products may need to be returned or exchanged. If you're not completely satisfied with your purchase, you can return or exchange your product within 30 days of delivery. The product will need to be in their original condition and packaging. You will need proof of purchase. To begin the process please contact us at support@cooldaddydiscgolf.com and include your order number.
2. How can I contact your customer support?
You can reach us by emailing support@cooldaddydiscgolf.com
3. What payment methods do you accept?
We accept a variety of payment methods to ensure convenience for our customers. Currently, we accept major credit cards, such as Visa, Mastercard, American Express, and Discover.
4. How do you handle shipping?
We strive to process and ship orders as quickly as possible. Once your order is placed, it will typically be processed within 24 to 48 hours. Weather permitting, your order will be shipped Monday through Friday. We cannot ship to PO Boxes.
5. Do you offer international shipping?
Not at this time.
1. What is your return policy?
We understand that sometimes products may need to be returned or exchanged. If you're not completely satisfied with your purchase, you can return or exchange your product within 30 days of delivery. The product will need to be in their original condition and packaging. You will need proof of purchase. To begin the process please contact us at support@cooldaddydiscgolf.com and include your order number.
2. How can I contact your customer support?
You can reach us by emailing support@cooldaddydiscgolf.com
3. What payment methods do you accept?
We accept a variety of payment methods to ensure convenience for our customers. Currently, we accept major credit cards, such as Visa, Mastercard, American Express, and Discover.
4. How do you handle shipping?
We strive to process and ship orders as quickly as possible. Once your order is placed, it will typically be processed within 24 to 48 hours. Weather permitting, your order will be shipped Monday through Friday. We cannot ship to PO Boxes.
5. Do you offer international shipping?
Not at this time.